Support

We're here to help

Email us at info@noreviagroup.com — a real person reads every message, usually within one to two business days. Tell us which device and app version you're on and what you were doing; a screenshot helps.

Quick answers

Delete my account

In the app: Profile → Delete my account. Type DELETE to enable the button and confirm. On the web: corvago.com/account/delete. Deletion is immediate and cannot be undone; your cellar, tastings and taste profile are erased.

Download my data

Profile → Privacy & Data → Download my data. You'll get your bottles, notes and tastings as spreadsheet-friendly CSV plus a JSON copy, with links that last 7 days (we email them too).

Location

Profile → Privacy & Data shows whether location is on, lets you pause location capture, delete your private location history, or open your device settings to change the permission. Everything else in the app keeps working with location off.

Subscription and billing

Plans are billed by Apple. Manage, cancel or check renewal dates in Settings → Apple ID → Subscriptions on your device; request refunds from Apple at reportaproblem.apple.com. To move a subscription to another Corvago account you own, tap Restore Purchases on that account and confirm the transfer.

Password

Tap Forgot password? on the sign-in screen and we'll email you a reset link.

A wrong store name or a wrong wine

Tap No, wrong place when the app names a venue you're not in, or edit a bottle from its detail screen. If Corvago misread a label, the review screen lets you correct it before anything is saved.

Privacy requests

Everything above works from inside the app. For anything else — or if you can't sign in — email us from the address on the account and we'll take care of it. See our Privacy Policy and Terms of Service.